- What Is ZYP?
ZYP is a cash-pay medical service that offers simple, efficient, and affordable healthcare solutions without the need for insurance. We specialize in virtual care for medical weight loss using compounded semaglutide or tirzepatide, common medical conditions and prescription refills, ESA letters for your home/apartment, and work excuse notes.
- Why did you choose the name ZYP?
We wanted a fun, easy 3 letter word that resembles how simple and quick our service is for the everyday busy healthcare consumer.
- Does ZYP take health insurance?
No, we are a cash pay service only
- Does ZYP have a physical office location?
No, ZYP is 100% virtual - making access to health care quick & convenient for you.
- Do you accept "walk in's" or after business hours appointment requests?
We can certainly try to accommodate after business hour appointments, but there will be an additional $19.99 fee for this accommodated service. Text our number: (480) 405-3882 to request an after hours visit and we will send you a special link to schedule an appointment.
- Can I make one of the ZYP providers my primary care provider?
Unfortunately, No. We would love to take care of your chronic needs, but virtual care is limited to our access to labs, imaging, diagnostics, and there is no 'In-Person' physical exam, which are very important in primary care services.
- Will ZYP create a work letter for me if I missed work due to my illness?
Absolutely, at ZYP - We understand we cannot control illness and sometimes we need a few days off to recover. We can create a letter for you to present to your employer but we cannot give you more than 5 days off and we cannot back-date any work excuse letters for illness/conditions that aren't related to your complaint or illness that you are using ZYP for.
- How do I get my prescription if I am prescribed one?
Your ZYP provider will electronically send the medication right to your pharmacy!
- Can I put a deposit down instead of paying in full right away?
Paying in full is required - Cancellations not only cost small business money but it takes away a time slot for someone else that could've used our service. You have up to 12 hours before your appointment to cancel.
- Why are your hours limited?
ZYP medical is a NEW small business start up and can only commit to a limited amount of hours during the early stages of our start up. We plan on expanding and adding more medical providers once we have the demand.
- What are GLP-1 drugs, and how do they help with weight loss?
GLP-1 drugs, like semaglutide and tirzepatide, are medications that help regulate appetite and blood sugar levels, aiding in weight loss. They are safe, effective, and can be part of a comprehensive weight loss plan.
- How can I get a prescription for GLP-1 drugs at ZYP?
You can schedule a virtual appointment with one of our providers who will evaluate your health and medical history in detail and determine if GLP-1 drugs are appropriate for you.

*Individual results will vary when using compounded GLP-1 medications semaglutide and tirzepatide for medical weight-loss. Individual results will vary. Compounded semaglutide and tirzepatide medications as prescribed by ZYP through Strive Pharmacy is not approved or evaluated for safety, efficacy, or quality by FDA.

Wegovy® (semaglutide) and Ozempic® (semaglutide) are not compounded. Wegovy® (semaglutide) is FDA-approved for weight loss. Ozempic® (semaglutide) is FDA-approved for type 2 diabetes treatment but may be prescribed off-label for weight loss at a healthcare provider’s discretion.
A healthcare provider may prescribe a compounded drug if determined that it is medically appropriate and necessary for you.
Virtual Care Services
- What conditions can be treated via virtual care at ZYP?
We can treat a variety of common conditions, including ear, nose, and throat issues, minor infections, allergies, and more.
- How do virtual appointments work
Virtual appointments at ZYP are conducted via HIPAA compliant video call using Google Meets which we have a BAA agreement for your privacy and protection of health information. You can schedule an appointment online, and our provider will assess your condition and provide treatment recommendations.
Prescription Refills
- How can I get a prescription refill through ZYP?
Schedule a virtual care appointment, and our provider will evaluate your need for a prescription refill. We offer refills for common medications and provide bridge prescriptions when necessary.
Are there any limitations on prescription refills?
Yes, we do not refill long-term quantities of your medications. We do not & cannot prescribe any controlled substances, or medications that require strict monitoring or psychiatric management. Our policy is designed to ensure patient safety.
Emotional Support Animal Letters
- What is an Emotional Support Animal (ESA) letter, and how can I get one?
An ESA letter is a document that certifies your need for an emotional support animal. At ZYP, we offer a fast, simple, and affordable way to get an ESA letter through a virtual care appointment.
- How long does it take to get an ESA letter from ZYP?
After your virtual appointment, if you qualify, you can receive your ESA letter quickly, often within a few days.
Payment and Insurance
- Why does ZYP only accept cash payments?
We believe in providing straightforward and efficient care. Accepting cash payments allows us to reduce overhead costs and offer more affordable services without the delays associated with insurance.
- What forms of payment does ZYP accept?
We accept various forms of payment, including credit cards, debit cards, and digital payment methods. Payment is due at the time of service.
Contact and Support
- How can I contact ZYP for support?
You can reach us via our contact page on the website, where you can find our email and phone number. We are here to help with any questions or concerns. Texting works great! Just give us some time to respond, please :)
- What should I do if I need severe or life threatening medical care?
If you have a medical emergency, please call 911 or go to the nearest emergency room. For urgent but non-life-threatening conditions, our virtual care service can help.
Emergency Medical Conditions
Please note that ZYP Medical is not equipped nor appropriate for handling emergency medical conditions. If you are experiencing any of the following symptoms, please go to the nearest emergency room or call 911 immediately:
- Chest pain or pressure
- Severe difficulty breathing
- Uncontrolled bleeding
- Sudden weakness or numbness
- Severe abdominal pain
- Loss of consciousness
- Any other life-threatening condition
ZYP provides care for non-emergent, minor medical issues and general health consultations. We are unable to treat acute emergencies or conditions requiring immediate and intensive medical intervention.
ZYP specializes in providing care for non-emergent, minor medical issues, medical weight loss and general health consultations. Our services are not designed to manage chronic medical conditions that require ongoing, long-term treatment and monitoring (with exception to long-term weight loss management). If you have a chronic condition such as diabetes, hypertension, or any other long-term illness, please consult with a specialist or your primary care physician who can provide the necessary continuous care and management. For any chronic care needs, we recommend seeking comprehensive treatment from qualified healthcare providers who specialize in these conditions.
At ZYP, we offer exclusive discount codes to help you save on your healthcare services. Each discount code is valid for a one-time use per person. To redeem a discount code, simply enter it at checkout during your appointment booking or payment process. Please note that each code can only be used once and cannot be combined with other offers. We periodically release new discount codes, so keep an eye on our promotions to take advantage of these savings opportunities.
Disclaimer for Weight Loss Medications
Individual Results May Vary: The effectiveness of weight loss medications varies from person to person. Results depend on various factors, including individual health conditions, adherence to prescribed treatment plans, lifestyle changes, and other variables.
At ZYP, a licensed healthcare provider may prescribe weight loss medications if it is determined that they are medically appropriate and necessary for your specific health needs.
Risks and Considerations: It is important to understand that while these medications are often prescribed to meet individual needs, they may carry risks, including variations in potency, purity, and safety. Patients should discuss potential risks, benefits, and alternatives with their healthcare provider before starting any compounded medication.
Patient Responsibility: By choosing to use these medications for weight loss, you acknowledge that you have been informed of the potential risks, benefits, and alternatives and have discussed these with your healthcare provider. You also agree to follow the treatment plan prescribed by your healthcare provider and to promptly report any side effects or concerns.
No Guarantee of Results: ZYP does not guarantee specific weight loss outcomes with the use of these medications. Weight loss results may vary widely among individuals based on a variety of factors.
Ongoing Monitoring: Regular follow-up appointments and monitoring are essential to ensure the safe and effective use of weight loss medications. Your healthcare provider may adjust your treatment plan as needed based on your progress and any side effects experienced.
Legal and Regulatory Compliance: ZYP operates in compliance with all applicable state and federal regulations regarding the prescribing and dispensing of medications.