ZYP Medical Membership & Refill Policy
Monthly Membership
$99/month membership includes access to provider-guided GLP-1, TRT, and wellness services.
New Patients: A 3-month minimum membership commitment is required upon enrollment.
Ongoing Care: After the initial 3 months, a 2-month commitment is required with each new medication order.
Membership payments are billed automatically every month on the same day as your first payment.
We accept credit cards, debit cards, HSA, and FSA. You authorize ZYP to securely store and bill your payment method.
Missed payments result in immediate suspension of services, including prescription refills.
Medication Refills
Medication refills are dispensed one vial at a time, unless a larger quantity is deemed clinically necessary by your provider.
Medication supply will not exceed 12 weeks (3 months) per refill.
Vial duration is determined by your weekly dosage—higher doses will shorten how long a vial lasts.
Your provider will guide you on expected vial duration based on your treatment plan.
You will always receive a refill before the vial expires—eliminating concerns about beyond-use dates (BUDs).
Membership Cancellation
Cancellations must be requested in writing via email to Josh@ZYPmed.com or by phone.
A minimum of 7 days’ notice is required before your next 2-month billing cycle.
If you order medication, you agree to remain in active membership for 2 billing cycles (2 months) after each order—this does not stack over time.
Once canceled, any complimentary services (e.g., follow-ups, urgent care visits) tied to your membership are void.
We do not refund membership fees for unused time or partially completed billing periods.
Disclaimers
ZYP is not liable for lost or stolen medications or supplies, nor responsible for any financial losses resulting from orders or cancellations.
By enrolling, you agree to be under the clinical care of ZYP providers and to follow provider instructions for safe and appropriate use of medications.